The Role of Persuasive Communication to Build Team Competence and Team Development

摘要

The purpose of this study was to determine the role of persuasive communication in improving individual and team competencies. This research method uses the Stematic Literature Review method which is carried out using the Prefered Reporting Items for Systematic Review and Meta Analysis (PRISMA) process. The results showed that persuasive communication plays a very important role in forming team competence and team development. With persuasive communication skills, a leader can motivate team members when communicating. Persuasive communication can be associated with strong self-presentation through tertiary achievements such as self-confidence and expressiveness. Research shows team members who are better able to recognize and manage their own and others' emotions during interactions are more likely to engage in information exchange and better decision making.